Legal
Legal & Compliance
Current documents
| Document | What it covers | Last updated |
|---|---|---|
| General Terms and Conditions | The agreement between TrackVia and the entity that signs an Order Form: platform services, fees, confidentiality, data, warranties, liability and termination. | 23 September 2026 |
| Data Processing Addendum | How TrackVia processes personal data on a customer’s behalf. Forms part of the General Terms. | 23 September 2026 |
| Acceptable Use Policy | What customers and their users may and may not do on the platform, including restrictions on AI features. | 23 September 2026 |
| Privacy Policy | How TrackVia collects, uses and shares personal information across the website and the TrackVia Service. | 30 September 2024 |
| Cookie Policy | The cookies the website uses, what each type does, and how to manage them. | — |
Prior versions of the General Terms
- 31 July 2024 – 22 September 2026
- 1 October 2020 – 30 July 2024
- Before 1 October 2020 (Terms of Service)
Questions
Contact legal@trackvia.com with any questions.