Company

About TrackVia

Your core systems manage the enterprise. TrackVia manages the operational work that happens between them. This is the mission behind that idea, the story of how we got here, and the team leading it today.

Our mission

TrackVia exists to help operations-heavy organizations run complex physical work on one connected record, in real time: crews, sites, assets, inspections, and work orders. We call that field operations intelligence.

Your core systems manage the enterprise. TrackVia manages the operational work that happens between them.

Most of our customers already run an ERP, a CRM, or another system of record, and those systems do their job well. The gap is what happens between them and the people doing the work: the work orders, inspections, approvals and updates that still move through spreadsheets, email, paper, and disconnected point solutions instead of one connected system.

That gap costs field teams time they should be spending on the work itself. TrackVia gives them one place to capture it in the field, so more of the shift goes to the job and less of it goes to a computer screen or a form.

The company was built on flexibility. For years that was the pitch: a platform teams could shape to digitize the mission-critical workflows that spreadsheets, point solutions and rigid enterprise systems could never serve well. It worked, and it made TrackVia deeply embedded in how its customers operate.

But flexibility on its own is no longer a reason to buy. Low-code has become table stakes, and AI keeps lowering the cost of building a custom application. So the question stopped being what TrackVia could build and became where it creates the most value. The answer, consistently, was field operations.

What we are built to fix

Three problems turn up in nearly every operation we walk into, and they compound.

Fragmented operations

Work scattered across people, systems, spreadsheets, assets and locations.

Extra work, slow execution, and a lot of mistakes.

Poor visibility

Teams and leadership cannot see what is happening until it is too late.

Slow billing, no room to adapt, missed opportunities.

Manual effort

Paper handed around, endless email threads, re-keying data, and chasing people down for updates.

Poor staff utilization, lost time, expensive mistakes.

The operations we serve

Operations-heavy organizations whose field work has outgrown spreadsheets and disconnected tools, but that do not want, need, or have the resources to run a monolithic enterprise system.

Those teams need more than a blank development platform. They want workflows that already understand the job: work orders, inspections, assets, preventive maintenance, inventory, crews and close-out. They want enough room to fit how their own operation actually runs, and people who will help them do it.

That is what we build: opinionated field-operations suites, configurable to the environment they land in. The same pattern holds in the public sector, which is why TrackVia Government exists for federal agencies and government-services contractors, and why state, local and education teams run on the commercial product.

Where we are today

For more than a decade, operational leaders have used TrackVia to build and run the applications their work depends on.

500M+

Operational records

Under management on the platform.

3,000+

Production applications

Powering real operations today.

2,800+

Operational app builders

People who have shaped the modules we ship.

15,000+

Monthly active users

In the field and in the back office.

10,000+

External submissions a month

Work arriving from outside the organization.

99.99%+

Uptime

Across commercial, government and HIPAA environments.

Leadership

Meet our leaders

The team running TrackVia today, across product, revenue, operations, finance and people, focused on closing the gap between the systems your business already runs and the work your teams do in the field.

Aylin Basom
Aylin Basom CEO

Sets company strategy and direction.

Erin Edwards
Erin Edwards CRO

Leads revenue: sales, partnerships and customer growth.

Adam Seubert
Adam Seubert COO

Leads day-to-day operations across the business.

Todd Benge
Todd Benge CTO

Leads product and engineering.

Daniel Dorr
Daniel Dorr SVP, Marketing

Leads marketing and go-to-market strategy.

Jack Heuer
Jack Heuer SVP, Finance

Leads finance.

Jennifer Piumarta
Jennifer Piumarta VP, People Services

Leads people and culture.

Leading the way with PMI Gold Status

TrackVia holds Gold Partner status with PMI, the only certification of its kind focused on operational and field service workflows. It reflects the same standard we hold ourselves to: proven in the field, not just in a demo.

Ready to get started?

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A working session on the workflows your crews actually run.

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