You have a form on your website that opens up a great new way for you to receive information from your customers, clients, prospects, etc. It couldn't be easier for them to fill out the blanks and click submit.
But that's where your hassles begin - the form sends a message to an email address where it sits until someone opens it and starts the manual process of getting it into a spreadsheet.
Just log in to your TrackVia database, and there are all the records that were created when someone filled out the form and clicked Submit - already placed in the appropriate database fields, and ready to be tracked internally with whatever custom fields you want to add "behind the scenes," i.e. not available to the submitter.
TrackVia's website forms are a whole new way of accepting communications from the outside world and being able to immediately find, filter, track and share the communications within your company - no manual editing, cut & paste, or other processing required. |