First Things First...Before we jump into everything TrackVia does, it's often helpful to set some baseline definitions.
What is a database? In short, a database is a structured set of data held in a computer. For example, maybe you keep a list of your key business contacts and their email addresses and phone numbers in a spreadsheet file. But unlike a simple spreadsheet, a database allows you to do many more things. For example, for each of your contacts, you might want to keep track of every interaction you have with them -- when you called them last or what you talked about. A database would allow you to link your "contacts" with the "activities" that are specific for each of them.
What is a workflow application? A workflow application is software which automates - at least to some degree - a process or processes. So for example, when you buy flowers on the Internet and enter your order information, the "software" automates the process of charging your credit card and submitting your order. If you look around your business, you'll see all sorts of processes. Some are probably already automated while others or not. A solution like TrackVia not only allows you to automate those processes, but do it in a way that makes most sense for your unique operation.
Of course, these are very simple and basic definitions. But hopefully they help give you a sense for what we're talking about.
So that's TrackVia, now it's time to see for yourself and... sign up for a free trial.