TrackVia issued a press release highlighting some key findings from a survey it conducted with 350 front-line business workers. In short, the release confirmed what we’ve long suspected – and heard from customers over and over again. Business users are frustrated with their existing software tools – or lack thereof. (Also see story on Denver Post’s TechKnow Bytes blog and PC World)
And while we suspected this frustration, we were surprised how widespread and deep it was. In addition to the findings highlighted in our press release, here’s some of the other brow-raising results that the survey revealed:
Perhaps more interesting was the apparent disconnect between front-line workers and the people building or at least choosing the software they used to do their jobs. When asked to imagine that they knew how to code and build their own software, 61 percent of respondents felt they could design more effective applications. When asked if IT understood their jobs, nearly 20 percent said “not very well”or “not at all”.
As many analyst firms have predicted in recent weeks, the Consumerization of IT movement is expanding beyond mobile phones into business software as more and more cloud-based computing tools like TrackVia make it possible – and even easy – for business users to build their own custom Software-as-a-Service (SaaS) solutions. 2012 should be an interesting year.
If you’d like to learn more about the survey or see the results, email me at Charles.firstname.lastname@example.org.