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The Beginner’s Guide to CRM


Posted by Jennifer on 19 Jun 2012 / 0 Comment
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Customer Relationship Management (CRM) is the process of systematically identifying, attracting, converting, and retaining customers. In short, it’s the lifeblood of your business. Going Solo In a small “solo-preneur” venture, it’s reasonable to assume that the individual business owner is able to – to a certain extent – internally manage a basic and cohesive view [...]

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