Cloud computing has been getting a bit of a bad rap lately. It’s not surprising since some big security hacks of late (we’re thinking of you Twitter!) have got users thinking twice before they send all their valuable data and CRM client information to a galaxy far far away. When storing data on the cloud, [...]

With springtime fast approaching, isn’t it time for you to reexamine your current social CRM strategy? New strategies come about more often that every change of the seasons so if you aren’t keeping on top of the latest CRM techniques, you are falling behind. As a business, you need to constantly think about how you are [...]

In a recent article for Information Management, Alex Bakker of Saugatuck Technology noted that there have been many business announcements lately that have to do with the cloud, big data and analytics. Bakker then proceeded to elaborate on the idea of placing a business value on data. “Despite the hype and interest, and the search [...]

Welcome to the cloud, we hope you are enjoying the view! Now that you have moved all of your online databases onto the cloud, everyone in the office can easily access important information from wherever they are using a BYOD (Bring Your Own Device) of their choosing. That’s right, you can access your cloud with [...]

In recently released data from market analyst​s at Gartner, the top IT spending priority surrounding enterprise applications for 2013 and 2014 will be customer relationship management (CRM) software. “Organizations are most interested in increasing spending on CRM software now because they are focused on customer retention/satisfaction and attracting new customers,” Gartner stated, InfoWorld reported. “Mobile [...]

The cloud computing train has done nothing but gain momentum over the past few years, and it appears it will continue all the way to $100 billion in revenue. “The IT industry is in the midst of an important transformative period as companies invest in the technologies that will drive growth and innovation over the [...]

You are invited! To work, that is. Please arrive at 9:00am ready to produce and BYOD. That’s “Bring Your Own Device” for those of you who can hardly hear yourselves think over the noise of the 6 year old tower you currently call your work computer.  Some call it BYOT – Bring Your Own Tech [...]

Recent research from mobile device management company Good Technology found that 93.2 percent of tablet activations in the fourth quarter of 2012 from the company’s customer base were iPads, with Android tablet activations making up only 6.8 percent. AllThingsD contributor John Paczkowski indicated that while there has been a surge in tablet offerings that run [...]

Why honesty really is the best policy… The popularity of American head of state Abraham Lincoln has recently received a shot in the arm thanks to Daniel Day-Lewis’ striking portrayal of one of history’s most beloved presidents in the film “Lincoln”. One of Lincoln’s most endearing characteristics was his desire to maintain contact with the [...]

As business needs continue to evolve, IT departments are finding it more difficult to meet the diverse demands of their companies. As leading business journalist Heather Clancy noted in a TechTarget article, this trend has shifted business focus to custom application development. According to Clancy, “The days of standalone customer relationship management application implementations appear [...]