Posts Tagged ‘Human Error’

Google Shows Its Human Side

February 3rd, 2009

Were you one of the Googlers worried you were infecting your computer with viruses on Saturday morning?

For about an hour on Saturday, each and every Google search resulted in a warning that “this site may harm your computer.” What happened, according to a Google statement, is due to – human error. Google works with a nonprofit that tracks the sites that install malicious software on visiting computers. On Saturday, someone accidentally checked the input value that applied to ALL URLs – ouch!

The term “human error” in situations like these is kind of amusing. It’s framed almost as a good thing (“don’t worry – there’s nothing wrong with our software. Bob just pushed the wrong button!), but the reality is that human error can be just as harmful as systemic errors – especially because you can usually weed out the systemic errors by fixing the code (or, for you Office Space fans out there, “fixing the glitch”).

There’s often no such quick fix for human error. And the more times you have people manually enter and manipulate data, the more risk you’re running of human error.

Obviously we are all humans, and this event has proven that even Google can’t escape the occasional human error.

TrackVia’s online database solution has a few features to help us with our humanly ways. Features such as automatic change tracking notes, user permissions and relational databases help to eliminate human error or at a minimum easily identify the culprit making changes to the database.

How do you prevent human errors?