In observation of Make a Referral Week, Ed Dunigan speaks with Rozilynn Mitchell of NAI 1st Valley Commercial Real Estate about the power of referrals and how NAI is using the TrackVia’s SaaS database for its commercial real estate business.
The referral tips Roz discusses in this podcast easily translate across industries. Some highlights from the podcast include:
Strong Relationships and trust lead to referrals.
To increase referrals, brokers should:
- Promptly return calls (return calls within minutes vs. days)
- Be available even if there is no monetary reward
- Be a good Samaritan
Finding the right tools that give your team quick and easy access to information will increase referrals.
- Make sure tools selected are accessible no matter where you are.
- Make sure the software vendors you select have good support.
- A customizable database will make it easier for you to manage your relationships and share information with others.
Click to read a case study featuring NAI 1st Valley’s use of TrackVia.
Additional Tracking with TrackVia Podcasts:
