It has been a big week in which software-as-a-service has been in the headlines with the recent Gmail outage and Coghead’s announcement that they would be shutting their doors. In this podcast TrackVia founders, Chris Basham and Matt McAdams share some tips for companies considering software as a service (SaaS) including:

1. Look at the price that the service charges and see if it is a sustainable price. At the end of the day, there is no such thing as a free lunch.
2. When you call the company, do you actually get to speak with a person?
3. Assess the risk of outages – don’t put your data under the mattress.

Listen to the podcast:

For additional tips, check out GigaOm’s post: 7 Questions to Evaluate SaaS

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